Requirements and Limitations
To get malware signature updates, a backup server and a mount server must have an internet connection. The following outgoing connections must be allowed:
- From the backup server to the Veeam License Update Server on port 443. For more information, see backup server connections.
- From the mount server to the Veeam Signature Update Server on port 443. For more information, see mount server connections.
Note |
Some files may not be scanned because of the file access problems caused by the conflict between Veeam Threat Hunter and third-party antivirus software. If you use Veeam Threat Hunter as a default scan engine, make sure that no third-party antivirus software is installed on the mount server. Alternatively, you can add exclusions for Veeam Backup & Replication to the third-party antivirus software configuration. For more details, see this Veeam KB article. |