Exporting Logs

If you want to submit a support ticket, we recommend that you include log files to ensure that overall and comprehensive information is provided to Veeam Customer Support. Veeam Agent logs for computers of all protection group types are stored on the Veeam backup server. If you back up computers with pre-installed Veeam Agents, you can also collect logs directly from the protected computer.

To learn more, see the following subsections:

Page updated 8/5/2025

Page content applies to build 13.0.0.4967