Logs and Support

If you have any questions or issues with Epic EHR System Protection or Veeam Backup & Replication, you can search for a resolution on Veeam R&D Forums or submit a support case on the Veeam Customer Support Portal.

When you submit a support case, attach a file containing logs related to Epic EHR System Protection operations.

Veeam Backup & Replication Logs

For details on how to collect Veeam Backup & Replication logs, see Exporting Logs.

Page updated 2026-07-24

Page content applies to build 13.1.0.411